Privacy policy
Last Updated: 13/11/25
Welcome to Tanners by Robyn. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with us online.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by our payment providers)
Non-Personal Information
Browser type
Device information
IP address
Pages visited on our site
Cookies to improve your browsing experience
2. How We Use Your Information
We use your information to:
Process and fulfil orders
Communicate with you about your order
Respond to enquiries
Send promotional offers if you opt in
Improve our website and customer experience
Maintain security and prevent fraud
3. How We Store and Protect Your Data
Your data is stored securely. We take reasonable measures to protect your information from loss, misuse, unauthorised access, and disclosure.
Payment details are not stored on our servers and are handled securely by trusted third-party payment processors.
4. Sharing Your Information
We only share your data with trusted third-party service providers when necessary, such as:
Payment processors
Delivery/courier services
Website hosting providers
We do not sell or trade your personal information.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect site functionality.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data
Opt out of marketing at any time
To exercise any of these rights, please contact us at:
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us at: